ebay seller doesn t accept returns

I denied the request, now Im pretty much waiting for negative feedback :(. This is the first time I have ever experienced an issue such as this. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Car & Truck Safety & Security Accessories, when the item received by the buyer doesn't match the listing, when the seller doesn't fulfil their return policy, Coverage, eligibility requirements, and exclusions, When the item received by the buyer doesn't match the listing, When the seller doesn't fulfil their return policy, Refunds, payment holds and reimbursements, Get help with an item that hasn't arrived, Help a buyer with an item that hasn't arrived, The item received by the buyer doesn't match the listing, The seller doesn't fulfil their return policy, eBay Business Equipment Purchase Protection, Exclusions and special coverage when an item isn't received, Exclusions and special coverage when the item doesn't match the listing, estimated or actual delivery/collection date, Evidence of successful delivery to the authenticator, Handling disputes as a managed payments seller, The item arrives broken, damaged, or faulty, You must complete and pay for your purchase on eBay.com using an. document.write ("'><\/scr"+"ipt>"); Depending on your return policy, this may or may not include the original shipping cost. See ourpartial refund guidelines. When the buyer opens a return request we'll notify you by email (to your registered email address) and througheBay Messages- opens in new window or tab. Returns not accepted is outdated online. A Not as Described case does not require you to return the item at your expense. I was pointing out to OP, that no returns is a valid return policy on Ebay, which many sellers have & as long as their item is truly SNAD, it's acceptable to file a SNAD, but that it is not acceptable as an end-run around the policy, b/c they don't like the color, fit, etc. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return. Buyer is asking for a refund because he can't figure out how to use it. Ebay has never been the best for buyer protection, my advice is make sure you note serials before sending off etc and be prepared to take returns even for BS reasons. Either way this whole fiasco will cost me over $100, plus I'll have to refund the full amount even if he sends me back a box of feces. The seller sent the wrong item, or You can see it on the listing if it qualifies. The seller claims the item is not compatible with his mobile device. Now I just have to hope he actually sends back the keyboard instead of bricks. '&charset='+document.charset : (document.characterSet ? If the buyer is asking to return the item because it's damaged, faulty, or didn't match your listing description, then you need to accept the return. var m3_u = (location.protocol=='https:'? This is something that all eBay seller should know. Eligible sellers may be able to deduct an amount from the refund if an item is returned used or damaged (see Partial refund guidelines below). document.write ("

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