lucy in the sky customer service number
- Kate, Hi Gosset! They take your money and hope you forgot about the order because they'll never say anything unless you reach out, Hi Colleen, We do our best to make it transparent as we do indicate them on our FAQ and on every individual dress page. Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14. -Kate, Best part is, I still see ads on Instagram for this item which isn't even available. Very professional. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice. Unless expressly stated to the contrary to the fullest extent permitted by law www.lucyinthesky.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. ADD ONS. Please email us at resolution@lucyinthesky.email so we can look into this for you. Hi Sonam, Thanks for your feedback. Companies can ask for reviews via automatic invitations. Im very disappointed. Thanks for your feedback. Ordered a dress for my daughter homecoming and it NEVER came. So ordered the 3rd dress in a different style. Anyone can write a Trustpilot review. If you want to make a complaint to the Sky customer service team, they can be reached on . Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. If our system does not recognize your email, it means that you may not have registered an account - you can register an account with the same email used to place your order originally, to have access to all your order information. In the unlikely event that Lucy in the Sky, Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets. Thanks for your feedback. Not only are the dresses from the site super cute and have good variety of styles, length, and color, but the customer service is amazing as well. The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. Daughter bought a dress for homecoming from this site. WHAT INFORMATION DO WE SHARE WITH OTHERS? I was never updated or contacted. Thanks for your feedback. If we are unable to contact you we will treat the order as cancelled. We'd love to make sure we make this right and find a resolution. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. The company is best-known for its dresses, but they also offer swimwear, rompers and jumpsuits, two piece sets, skirts, shorts, tops, bodysuits, and pants. This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. They do not have number to call. Thanks for your feedback. Merry was very friendly, professional and helpful. You may store, print and display the content supplied solely for your own personal use. Her level of customer service was fabulous. -Kate. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. It is now way past that estimated time period so I use the chat feature again to figure out where the dress was. The dress did not fit correctly and they will only give you credit no refund. Categories. I am doubtful now the dress will come in time (or ever) for my event. Order took over 2-4 weeks to be delivered. Not Available. . Chat is only option and that takes hours to even get a chat representative. I'm so frustrated because they don't have a phone number. -Kate. Help and support; Contact BT; Back. This store has a great selection of dresses but unfortunately 1/3 of the dresses I've ordered was not what I expected based on the photo. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. So glad we were able to help! -Kate. Hi Elena, Thanks for your feedback. BEWARE. Contact us at on the 'Contact Us' form at www.lucyinthesky.com/shop/contact, or at shop@lucyinthesky.email. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. My opinion of your service stands.I ordered the same dress in 2 sizes due to my daughters turnabout a 2 weeks away. Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. Unfortunately, we are not selling our styles to other retailers at this time. Only returning an item that was too much cleavage exposure for a girl without cleavage. We ordered a dress on 9/6. Please note we cannot ship express orders to University/PO Boxes. They are absolutely, THE VERY BEST!!!! Shipping was supposed to be 5 business days. You can only email and live chat with them. Products used:Still waiting for it to arrive (for 6 weeks)! Lucy in the Sky has a consumer rating of 2.83 stars from 1,066 reviews indicating that most customers are generally dissatisfied with their purchases. The email is a series of jokes about the customer service of a fictional company Lucy in the Sky. The 24/7 chat is turned off and nobody bothered to respond to my email. Designed in Los Angeles - New Arrivals Weekly. Don't waste your time or money, just go somewhere else! They said I would be receiving updates and a tracking number. - Look around the delivery location for your package, as the order may have been left in an unusual location or see if someone else accepted the delivery, such as a neighbor, either on purpose or by accident. You can also chat with Sky's Virtual Assistant on the Help Page to get the help you need. I would never recommend purchasing from this company unless you don't care if you ever get the item. Among its many cover versions, a 1974 recording by Elton John - with a guest appearance by Lennon - was a number 1 hit in the US and Canada. LUCY IN THE SKY Help Centre. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? I reached our to the company and got a fast response from them. He understood my issue, addresses it and rectified it. She was a total pleasure to work with. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. Have e-mailed twice in the last week with no response! Copyright 2023 Lucy in the Sky inc. All rights reserved. For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. Please email us at resolution@lucyinthesky.email so we can assist you further. She offered me advanced credit and provided easy instructions to do so. Please email us at resolution@lucyinthesky.email if anything else. Phone Email. Annoying, right?! All orders are subject to availability and confirmation of the order price. . We're so sorry about the delayed style. Our small is generally the equivalent of a US Size 2. Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. This document governs your relationship with www.lucyinthesky.com (Website). Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. United States. CASANDRA M. was extremely helpful in seconds. Breaching this provision would constitute a criminal offense and, The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of. 5) In 1974, this cover of "Lucy in the Sky with Diamonds" was a #1 hit for Elton John. This policy is effective from 01/01/2016. Hi Bailey! Tip for consumers:Do not buy from this company. I greatly appreciate the customer support 24 hour 7 days a week chat box. This company responds to reviews on average within 5 days. . Here are 8 tips for writing great reviews. Sharing is caring! Lucy in the sky is our GO TO for all things special occasion. Save. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. My advice to anyone. Thanks for your feedback. I don't care how good are their dresses and I don't even want to know. She answered all the questions we had quickly and gave good advice. This Website may contain links to other websites (the "Linked Sites"), which are not operated by www.lucyinthesky.com. . International delivery is 5-10 business days. Completely different material than pictured. I have never been able to complete a return that quickly. | Read 5,961-5,980 Reviews out of 6,593 Products used:Dresses- tried to use but material was see through and sizes incony, Hi KA, HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP? If you choose to cancel your order and you have already paid for the goods, you will receive a store credit for the same value if it is within our shipping policy as outlined on our website; or with the option of either store credit or original payment refund, in the case of any shipping errors or similar situations. Try the following: 0800 587 4005. Products used:None package arrived too late. Yes, the one dress I never received was . We encourage you to review those policies when you visit those sites. We would love to help assist you with this issue. Published by 9138-4529 Quebec Inc. on 2022-08-31. I reached out to customer service numerous times and have not had a response. Share. . They weren't rude per se, but they were deeply unhelpful. Yes! This consists of doing coursework over 15 months. We'd love to hear from you so that we can find a resolution. -Kate. Shop now at www.lucyinthesky.com. "Lucy in the Sky with Diamonds" is a song by the English rock band the Beatles from their 1967 album Sgt. Please email us at resolution@lucyinthesky.email if anything else. allows you to receive photos from your camera directly to your smartphone or. You can choose to accept or decline cookies. Two out of four of the dresses arrived by January. If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. Us either! I don't think you got it! WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION? Number one rule--- if they don't have a number to call, do not give them any money whatsoever. Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. WILL I BE CHARGE CUSTOMS FEES OR TAXES WHEN I RECEIVE MY ORDER? The prices they charge is not right. Calls to these numbers are free for Sky Talk customers, but for Eir customers' calls can cost up to 5.3 Cents per minute, plus a 9.7 Cent connection fee. Either you embrace "diaper astronaut love triangle" or you don't . I am beyond disappointed in this company and its respect for its customers. We're so sorry to hear about the order. I am very disappointed as will now have to cancel and wait for our money, which sounds like from reviews takes awhile. All prices advertised are subject to such changes. Intellectual Property, Software and Content. But Sarah S got my exchange going and it will make it in time! By placing an order you are offering to purchase a product on and subject to the following terms and conditions. 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lucy in the sky customer service number