hotel xcaret photo pass
I already purchased my admission to the Park, but I want to buy other services. Refund will not be granted under any circumstances in this case. The transportation that will pick you up at your hotel may have the logo of any of our Parks: Xcaret, Xel-H or Xplor or the company logo Grupo Xcaret. 16.32 mi from city center. Colombian Peso (COP): Visa, Mastercard, Diners, Discover, JCB. If you visited our Xcaret Hotels: fotohoteles@xcaret.com Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Monday to Sunday from 8:30 a.m. to 10:00 p.m. *This park does not require a reservation. Is there any type of refund and/or cancellation. This historic hotel's 2 restaurants, 3 bars/lounges, and gym are some of the featured amenities. No, we only accept IFE. Yes, you can contact the photography customer service center you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay I was never sure he knew I was up on the balcony and that is what made his approach to his job so remarkable. If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Our search will also list discounted Middleton, MA lodging that have a comparable rating of a Doubletree Hotels. This change is valid only 24 hours in advance. Have fun with activities such as assisted rappel, zip-lines, kayaking, exploration swimming, or cliff jumping. Where I can store my personal belongings? If your hotel is not in the list, you can choose one of the following meeting points and Grupo Xcaret official transportation will pick you up there. Help us preserve and care for our ecosystem! This time, we certainly have failed in delivering this promise to you, and on behalf of all my team, I offer a sincere apology for the inconvenience we have caused you.Thank you for taking the time to write your detailed review. We wanted to know the best place to watch Mexico play in the World Cup, etc. Traveling on business? Am I obliged to participate in all activities or is it possible to choose some of them? 450 Summer Street, Boston, MA, 02210. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). Theres not an exclusive activity for young children, but they can do them all if they observe each one of the requirements, and must be accompanied by an adult all the time. Solidaridad, Quintana Roo, Mexico. de C.V. We use own and third-party cookies to improve your experience on our website. My daughter also couldnt get enough of the steak tacos at Las Playas. *MSI only with participating cards (banks) issued in Mexico. Traveling on business? Carretera Chetumal-Puerto Jurez, Km. Casa de la Paz The greatest books ever written are in our library. And the hotel provides the transportation there and back.We highly recommend anyone to go and experience this wonderful place. No, this is why we advise you to bring one with you. Responsive staff. Changes are not permitted on the day of your visit. He was knowledgeable about the resort, the general area, and was very happy to make conversation. Xel-H Yes, activities in Xplor are all family-friendly. Enjoy the best of Mexico included in this sophisticated hotel that surpasses the traditional All-Inclusive hotels with its All-Fun Inclusive concept. Paid for in US $ we received the hotel photos only. I would be interested in learning more about your vacation with us, please do not hesitate to contact us through this media.We hope you can give us the opportunity to regain your trust in a near future. What kinds of clothes and shoes shall I wear? prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. It is essential to arrive 15 minutes before the time of pick-up. Rest areas, dressing rooms and restrooms. *MSI only with participating cards (banks) issued in Mexico. We really do appreciate our guests taking the time to leave us feedback, and we love hearing about our guests experiences.Our staff really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.Rest assured that we remain at your entire service and disposal, should you want to come back to our resort please do not hesitate to contact us, ascertain that we would be thrilled to cater to your every need once again.Respectfully yours,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Are the downloaded files of high quality? We had a great time at the parks and used the Xelfies feature to take pictures at all the parks we visited.We have a big family so we had 3 rooms in total and bought the photo pakage $190 US per room only for the access codes for 2 of the rooms to not work at all and return an error message that the code is invalid.We have called multiple phone numbers just to be hung up on a redirected to different numbers that lead to no resolution and emailed multiple emails that result in no replies.Today we called for the 4th day in a row just to be told that none of our emails would get responses any time soon because there are over 600 customers with similar problems in front of us.This is outragous and has led to us losing so many of our vacation pictures. Valet parking, a 24-hour business center, and a garden are also offered. Euro (EUR): Visa, Mastercard, American Express, Diners, Discover, JCB, Carte Bancaire, Paypal, Sofort and iDeal. Yes. 282. Yes, it is valid all year but is subject to change without notice. Other services (ATM, WiFi and gift shops). From Monday to Friday from 7:00 a.m. to 12:00 a.m., and Saturday and Sunday 7:00 a.m. to 10:00 p.m. Local Time. Pound Sterling (GBP): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. The spectacular mix of beautiful natural surroundings and the authentic culture will ensure you enjoy an unbeatable vacation. What is the minimum age allowed inside the park? The free buses with unlimited access to the park saved us probably $1000 by itself. Please see our partners for more details. Yes, we offer a special price for Quintana Roo residents, valid only at the park's ticket booths or calling to our Customer Service. MarieSamSanchezPhoto Yes the resort is beautiful and access to the parks is great. Re: Xcaret: photo pass worth it? Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. What is the price admission to Xplor Fuego for children? Remember that cancellations are managed by the terms and conditions of the cancellation policy. Very Good 4.0 /5 Review Score More Details. Most activities involve water and your camera might get wet. 5/5 would recommend again. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Fully refundable Reserve now, pay when you stay. What types of files are the photos that are downloaded? If you chose transportation to the parks but the hotel you are staying at is not in the list, you can call Customer Service or send an email to customerservice@xcaret.com. Exact pick-up time will be confirmed when making your purchase. Within Mexico. Where can children or elderly people stay, while the family engages in activities in Xplor and Xplor Fuego? Learn all the information in our Privacy Notice, Copyright 2019 Experiencias Xcaret Parques, S.A.P.I. You can download as many times as you need to while the code is valid. !DO not buy the photo package!!!!!!!! We are here to serve you and to meet all requests, questions or suggestions you may have. Each photo downloaded is a JPG file, and the videos are MP4. We've spent a lot of time in the area, including several weeks in Cancun, and months at a time as a family in Playa del Carmen. We advise you to wear long shorts, t-shirts, swim suits and water shoes that can be attached to your ankles so as to avoid losing them. The staff were absolutely amazing", A verified traveler stayed at citizenM Boston North Station, A verified traveler stayed at Omni Boston Hotel at the Seaport, A verified traveler stayed at Encore Boston Harbor, "We had a fabulous stay while we were in town for a concert at the Garden. Yen (JPY): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. (I loved Fuego on my last visit). Additional terms may apply. "Its a great place to stay . While buying your ticket online, a list of hotels where pick-up is available will be displayed. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Taxes and fees that are shown are estimates only. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. 6 years ago Save "Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Solidaridad, Quintana Roo, Mxico. How do I find and download the photos from the website? 17.17 mi from city center. In case of foreigners living in Quintana Roo, FM2 and FM3. Underground River Rafts of 580 yards paddling with special hand paddles. After 14 year's of marriage we finally made it to Cancun. You can also send an email to cotizaciones@xcaret.com indicating the number of adults and children, date of visit and product you wish to purchase. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi. Months without interest, only with major participating bank cards issued in Mexico. Round-trip transportation to the Embarcadero Isla Mujeres by Xcaret in the Cancun Hotel Zone is included. Yes. How do I find and download the photos from the website? Prices are subject to change without notice. ", A verified traveler stayed at Club Quarters Hotel Faneuil Hall, Boston, "The rooms were clean and very beautiful modern chic. Can I pay with credit card or debit card of a person not included in the visit? !My family and I stayed at this hotel for 6 nights. She even offered advice on when to arrive at a restaurant my daughter was interested in trying, to avoid bigger crowds. Children under 4 years free. Is there any type of refund and/or cancellation. Hotel Xcaret Arte is located in front of the Caribbean Sea, next to Hotel Xcaret Mxico.-15 minutes away from Playa del Carmen-45 minutes away from Cancun International Airport-45 minutes away from Tulum Address: Carretera Chetumal - Puerto Jurez, Kilmetro 282, Solidaridad, 77710 Playa del Carmen, Quintana Roo Enjoy perks like free continental breakfast and free train station pick-up. Enjoy a meal from the restaurant and perks like free WiFi. 282. If you buy multiple parks, the pictures taken at the hotel are included for free. Ingredients, flavors and textures invite you to live a story told by the best Culinary Group in Mexico, which will delight your senses through brilliant recipes at the hands of true flavor artists. How many times can I download my photos with my download code? It has 900 adults only (young adults ages 16 and up) suites inspired by artists of Mexicos culture, 10 gastronomic experiences under the care of the best Culinary Group in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush. The hotel itself is wonderful, pools everywhere, great food at the restaurants, the beds were icredibly comfortable. Food and drinks were included on both tours, and the restaurant in Valladolid on the Xichen tour was a favorite meal for my whole group. Outside Mexico. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. Horario de atencin: Sbado y Domingo de 09:00 a 15:00 Horas. Your previous content has been restored. Play it safe and take your own photos with I would have. Sol (PEN): Visa, Mastercard, Diners and JCB. This option is valid only in Mexico. We also purchased a photo pass package for all of the parks. If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. Does the ticket include snorkel gear or should I bring my own? Traveling on business? Nestled in a natural rock and among rivers. Take advantage of the business center and free WiFi in public areas. Simply click on foto@xcaret.com and choose one of the options to search your photos. You just press the yellow button and stand wherever the feet are and you got your picture. We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. On your PC or Mac the downloaded photo is automatically saved in the downloads folder. I went to the park and couldnt buy them. The price is a bit pricey but worth it for what you get. 800 006 FOTO (3686) Book today and enjoy all the All-Fun Inclusive benefits that are part of the experience of living Mexican art. Yun (CNY): Visa, Mastercard, American Express, Diners, Discover, JCB and AliPay. We are looking to give Mother Earth some of her kindness back, your reservation in Hoteles Xcaret contributes to the actions that Grupo Xcaret has implemented under our Sustainability model; to ensure conservation, diffusion and development of the natural, sociocultural and economic heritage for our future generations. Do I need to make reservations in advance or can I buy at the Parks ticket booth on my visit? Chetumal-Puerto Juarez Federal Highway, Km. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. To replenish energy, a delicious picnic will be waiting for you. Doubletree Hotels Middleton hotels are listed below. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. The best of a home combined with the best of a hotel. To valid the service, it is mandatory to print the coupon provided at the end of the purchase and show it at your arrival at the park at the photography area or at the moment of boarding the tours transportation. Toilet paper, yes, clean towels, yes, even the mini fridge got restocked, but no refills on soap, shampoo, conditioner, etc. What is the minimum/maximum weight allowed on zip-lines? Other small things that kind of irked me were: our toiletries never got refilled. No, only TOURS include transportation departing from Cancun or Riviera Maya. If you visited our Xcaret Hotels: fotohoteles@xcaret.com Within Mexico. $159. No, all the activities are included in your admission. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. (01152) 55 4163 7327 No problem! This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. New activity: Underground Expedition. Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations.
- Species conservation and freeing program
- Species reproduction program
- School project and environmental education program
- Efficient use of resources and responsible management of residues. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. The staff treats you like royalty. Discover Isla Mujeres, a fascinating island in front of Cancun, where you will find spectacular beaches, a peaceful and relaxed Mexican atmosphere, and important Maya vestiges. Above and beyond customer service! All our current promotions are here, click now. It was prompt and comfortable. de C.V. We use own and third-party cookies to improve your experience on our website. If you do not have a credit card to make your purchase, you can choose bank deposit option as a payment method in the checkout process and follow the steps, or dial our service numbers where we will provide instructions to make your purchase via bank deposit. Official ID of the visitor on the reservation (original). The Underground Expedition is an 800-yard journey through underground rivers, caverns and jungle paths, and the entire circuit inside the Stalactite River Swim is 437 yards long and average temperature of the water is 75 F. This was my second visit to Hotel Xcaret and it was no less breathtaking than the first time. By continuing to browse the site, you agree to the use of cookies. What can I do? What happens if I forgot my download code? For cancellations you must send an email to customerservice@xcaret.com to specify the grounds on which you proceed to the cancellation and our Customer Service Team will respond within 48 hours. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. You can download as many times as you need to while the code is valid. Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. What is the minimum age allowed inside the Park? I can see them but they all say sample on the and not able to download. What happens if I didn't bring along the credit card used for payment? Everything about the hotel was excellent. For us, guest satisfaction is a top priority, therefore we regret to hear we were unable to achieve your complete satisfaction.I would really like to further discuss the details from your vacation to do a proper follow up on your concerns. Yes. All your photos at the best price! We had an opportunity to eat a meal at every restaurant at the resort with the exception of (Las Cuevas was closed) HA and Fuego. How do you remove the watermark from the photos? Only adult individuals aged 18+ are allowed to drive. What happens if I forgot my download code? Operating hours: Monday to Friday from 9:00 to 19:00 Hours. Do I need a driving license? The Park doesn't close for bad weather, only in case of a storm or a hurricane alert, in which case your visit will be rescheduled. I had been in touch with Claudia, a guest services manager, prior to arrival and brought up my concerns afterwards, but I only got a response of "I recall offering a resort orientation the day of your arrival which was respectfully declined since you wanted to share time with your friends." The park is set up with picture stations. Allow nature to hold your body and soul, renewing you by relaxing and stimulating your senses and health. Other services (WiFi, ATM and gift shops). Are these activities allowed to elderly people? They are encoded directly from cameras with high resolution. Stalactite River of 430 yards to swim inside ancient caves. We spent two afternoons in the lagoon, and even swam through several caves to find the resident flock of flamingoes. The pass is very much worth the money. de C.V. |
Amazing hotel, service just fell a little short in my opinion, Petit Lafitte Beach Front Hotel & Bungalows. We had zero issues with arrival. Strike your best pose, smile and take as many pictures as you want during your visit. Remember to smile when you come across our logo pictures! The use of the Photo Pass is valid only the day of the visit, and it is not cancelable nor refundable. When I visited the Park I couldn't purchase my photos, can I still buy them? By continuing to browse the site, you agree to the use of cookies. But when we tried to get checked in the second time, it just seemed as if Fanny was in a rush and trying to get to the next person. 5 floors in property. Our hotel prides itself on providing five-star service, yet in some cases, mistakes can occur.We have shared your feedback with all the involved departments so we can continue to improve our services, as it is distressing to see loyal guests depart with a poor perception from their experience. Due to the nature of the product we offer, you always have the possibility to view the photos. As an All-Fun Inclusive hotel, your booking includes admission and transportation to our parks, premium dining experiences, shuttle to the . Does Xplor offer activities for children older than five years old? If you want more information about your transportation please call Customer Service. If you want to check our current promotions, visit here. Each photo downloaded is a JPG file, and the videos are MP4. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? 800 yards of a cavernous adventure through flooded caverns, jungle paths and aquatic slides. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. Children must present ID from school with address in Quintana Roo, or school report card with photograph. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. The staff in the restaurants and working around the pools I had no problems with; they were fantastic. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. What is the time for pick-up at my hotel and where should I wait? By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. Check in was swift and easy at 3 pm, as promised.Our room was beautiful and located in Casa Viento- with a river view. If you buy multiple parks, the pictures taken at the hotel are included for free. The minimum age to enter is of 5 years old. Can I enjoy underground river activity without knowing how to swim? The rooms were clean and nice, the all inclusive means all inclusive so I spent very little money, tip was mainly what I spent. 50 Park Plaza at Arlington Street, Boston, MA, 02116. Yes, however the park is made with stone floor, has many slopes and wet surfaces, which makes difficult the movement for people in wheelchairs. Promotion valid only on websites and Customer Service Centers. Col. Centro, Playa del Carmen. Mexico: 998-883-3143. . What is the maximum number of people allowed on the vehicle? Thank you for contacting the Photo Department at Experience Xcaret. Xcaret: DO NOT MISS THIS PARK!! Prices and availability subject to change. We strive to communicate our brand through thoughtful and warm service, ensuring our guests take only the greatest experiences with them. 2.- A list of the albums that are included in your package will be displayed. If the person making the payment is not the same person who will visit the park, it will be necessary to present the following documents at the ticket booths: No, the park does not have a daycare. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay I felt like it was paradise on earth, and I am sad that I am not sure anything else will compare to it in the future. This is my happy place, my own personal paradise. Yes, you can buy with someone else's card as long as you provide at the Parks ticket booth and on the day of your visit: a copy of an official identification of the owner of the card, and copy of the credit card or debit card that was used to pay, in both cases copied by both sides and signed by the cardholder. We thank you for the time invested in sharing such warm comments with future travelers around the world.We hope this will be the first of many more visits to come! This luxury hotel features a casino, a full-service spa, and a nightclub. Outside Mexico. We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of Mxico deep in heart. At the park we offer spaces for relaxation where you can find chairs and hammocks at your service. Dear Katie F,What a great five-star review to read, we are absolutely thrilled that your All Fun Inclusive experience was just wonderful. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement.Transportation airport-hotel-airport and hotel-parks-hotel is also included.Welcome to Hotel Xcaret Arte, welcome home! La Casa de la Playa. It is important to confirm your transportation service at least 48 hours in advance. Within Mexico. You must have at hand your bracelets, the number of your helmet, and the date of your visit. We invite you to join our program of using biodegradable and chemical-free products! How can I find out if there is a pick-up service at the hotel where I'm staying? In all ours Parks you will get pictures with the best angles at each of the attractions, plus the Fantastic Scenarios. Chetumal-Puerto Juarez Highway KM, Km. They moved my parents to a higher up, larger room, free of charge, after we realized that they had been placed in a lower and smaller room due to an error in the booking. 5th Ave 10. Display as a link instead, Fill out this form and one of our agents will follow up on your request. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement.
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hotel xcaret photo pass